Terms of service
TERMS OF SERVICE
Yster Recovery – Terms of Service
Welcome to Yster Recovery. By accessing our website or purchasing from our online store, you agree to these Terms of Service.
1. Online Store
Yster Recovery sells fitness, recovery and wellness-related products through our online store.
By placing an order, you confirm that the information you provide is accurate and complete and that you are legally permitted to make the purchase.
2. Products
We make every reasonable effort to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate.
Actual product colours or appearance may vary slightly due to screen settings, photography, manufacturing variations or product updates.
We reserve the right to update or discontinue products where reasonably necessary.
3. Prices
All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.
Prices and promotions may change from time to time. The price applicable to your order will generally be the price displayed when your order is successfully placed, subject to correction of obvious errors as permitted by law.
4. Orders and Payments
Orders are subject to successful payment, product availability and acceptance by Yster Recovery.
We reserve the right to cancel or decline an order where reasonably necessary, including where:
- A product is unavailable.
- Incorrect information was supplied.
- An obvious pricing or listing error occurred.
- Fraudulent or suspicious activity is detected.
If we cancel an order after payment has been received, the appropriate amount will be refunded.
5. Shipping and Delivery
Yster Recovery delivers nationwide within South Africa.
Standard shipping is R119.99, with free shipping on qualifying orders of R999.99 or more.
Our estimated delivery timeframe is 8–12 business days.
Delivery times are estimates and may occasionally be affected by courier delays, supplier delays, public holidays, high order volumes or circumstances outside our reasonable control.
Please see our Shipping Policy for complete delivery information.
6. Returns and Refunds
Returns, refunds, damaged products and defective products are handled according to our Return and Refund Policy and applicable South African consumer protection legislation.
Nothing in these Terms is intended to remove or limit any consumer rights that cannot legally be excluded.
7. Product Use
Customers are responsible for using products safely and according to their intended purpose and any instructions supplied with the product.
Fitness, massage and recovery products sold by Yster Recovery are not intended to diagnose, treat, cure or prevent medical conditions and should not be considered a substitute for professional medical advice.
8. Intellectual Property
Content created and owned by Yster Recovery, including our branding, graphics, text and original website content, may not be copied, reproduced or commercially used without permission, except where permitted by law.
Third-party trademarks and intellectual property remain the property of their respective owners.
9. Personal Information
Personal information collected through our website is handled according to our Privacy Policy and applicable South African privacy legislation.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Yster Recovery will not be responsible for losses arising from improper use of products or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by South African law.
11. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be made available on our website.
12. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
13. Contact
If you have questions regarding these Terms of Service, please contact Yster Recovery using the contact information provided on our website.
Website: ysterrecovery.co.za